How can I place an order on your website?
Click on the “add to cart” icon on your products of interest.
Click on the cart icon at the top left of our website page.
Sign in/log in to your account by entering your email address and password.
Type in your address and choose your prefered payment method.
Click on Place order to confirm payment method and place your order.
Once you place your order, we will send you a confirmation email if your order has been placed successfully. In case you didn’t receive a confirmation mail within three hours, please don’t hesitate to contact our customer service on +201119444365 or click here.
How do I know that my order has been placed successfully?
A confirmation email will be sent to you once your order has been placed successfully.
What should I do if the amount was deducted from my credit card without receiving a confirmation email?
Please contact our customer service on +201119444365 or contact us (clickable link) to assist you regarding your problem.
How can I track my order?
Once an order you placed through www.rebel-locker.com is prepared, we will send you SMS messages and/or email with your order status and a tracking number of your order which you can enter here Track Your Order.
How can I cancel my order?
In case you didn’t receive your order, you can easily cancel it by calling our customer service on +201119444365. If you already received your order, please check if your product fits our exchange policy which you can check by clicking here (clickable).
I haven't received my order yet. What should I do?
We are sorry for the inconvenience. You can track your order through this link Track Your Order. Also, you can always contact our customer support team on +201119444365.
I cannot add a product to my shopping cart. What should I do?
Please make sure that you marked your size and prefered color before adding an item to the shopping cart. If you still have the same problem, then the item is out of stock.
I placed an order and didn’t receive a confirmation email.What should I do?
Please contact us on +201119444365 to assist you with your problem.