Shipping and Delivery Policy
When can I receive my order?
Hello. It depends on your location. For more information, click here.
How can I track my order?
Once an order you placed through www.rebel-locker.com is prepared, we will send you SMS messages and/or email with your order status and a tracking number of your order which you can enter here Track Your Order.
Can I change my address after placing the order?
In case you want to change it in the same area/city, please contact us on +201119444365 In case you want to change it in another city, please cancel your order and place a new one with the right address.
What should I do if I received an opened/unsealed package?
In case you received a faulty order or an unsealed/opened package, you can refuse to receive the package and/or contact us at +201119444365 or click here
What would happen if I couldn’t receive my order?
We will contact you again on the nearest working day. We will try to re-ship your order three times before canceling your order.
Will anyone contact me before delivering my order?
Of course! Our courier will always contact you before delivering your package to your address.
What are delivery fees?
Delivery fees are the cost calculated by Rebel Locker and courier companies to deliver your package to your doorstep.
Can you deliver my order to my workplace?
Sure! We can deliver anywhere in Egypt. Just type in the correct address in the Address section on our website after placing your order.
Can I pay cash on delivery?
Yes, we offer COD (cash on delivery) for all shipments all over Egypt.
Do you offer international shipping?
Soon. Stay tuned!
How much do you charge to deliver an order to my area?
It depends on your location. You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code.
I had a bad experience with your courier. What should I do?
Thank you for your feedback and sorry for your bad experience! Please contact us at +201119444365 or click here to solve your problem.